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Contact Us

Enquiries and Complaints

You are welcome to contact us by phone / fax / post / email (landsd@landsd.gov.hk) or in person.

If you have enquiries related to purchase of maps, please contact Map Publications Centres.

Contact Channels

Headquarters

Office Address
(click the address to view the location map)
Hotline / Fax Opening Hours
Lands Administration Office 20/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2525 6694 (Enquiry)
2231 3369 (Complaints)
2868 4707
Mon - Fri
9:00 a.m. - 5:30 p.m.
(Lunch Break:
12:30 p.m. - 1:30 p.m. )
Survey and Mapping Office 23/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3187
2521 8726
Legal Advisory and Conveyancing Office 20/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3740
2845 1017
Departmental Administration Office 21/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3294
2536 0827
Government Rent and Premium Enquiry Hotline 1/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3033 #

# You will hear a pre-recorded telephone message which will provide you with the basic information about our service. If further information is required, you may choose to talk to an operator and your call will be transferred to 1823.

District Lands Offices

Office Address
(click the address to view the location map)
Hotline / Fax Opening Hours
District Lands Office, Hong Kong East 19/F, Southorn Centre,
130 Hennessy Road, Wan Chai, Hong Kong
2835 1684
2834 4324
Mon - Fri
8:45 a.m. - 5:30 p.m.
(Lunch Break:
12:30 p.m. - 1:30 p.m. )
District Lands Office, Hong Kong West and South 20/F, Southorn Centre,
130 Hennessy Road, Wan Chai, Hong Kong
2835 1711
2833 1945
District Lands Office, Kowloon East 3/F and 4/F, South Tower,
West Kowloon Government Offices,
11 Hoi Ting Road, Yau Ma Tei,
Kowloon
3842 7450
2782 5061
District Lands Office, Kowloon West 3/F and 4/F, South Tower,
West Kowloon Government Offices,
11 Hoi Ting Road, Yau Ma Tei,
Kowloon
3842 7450
2782 5061
District Lands Office, Islands 19/F, Harbour Building, 38 Pier Road, Central,
Hong Kong
2852 4265
2850 5104
District Lands Office, North 6/F, North District Government Offices,
3 Pik Fung Road, Fanling,
New Territories
2675 1809
2675 9224
District Lands Office, Sha Tin 11/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories 2158 4700
2602 4093
District Lands Office, Sai Kung 3/F and 4/F, Sai Kung Government Offices,
34 Chan Man Street, Sai Kung, New Territories
2791 7019
2792 0706
District Lands Office, Tai Po 1/F, Tai Po Government Offices, Ting Kok Road,
Tai Po, New Territories
2654 1263
2650 9896
District Lands Office,
Tsuen Wan and Kwai Tsing
10/F and 11/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan, New Territories 2402 1164
2415 0703
2412 0505
District Lands Office, Tuen Mun 6/F and 7/F, Tuen Mun Government Offices,
1 Tuen Hi Road, Tuen Mun, New Territories
2451 1176
2459 0795
District Lands Office, Yuen Long 9/F to 11/F, Yuen Long Government Offices,
2 Kiu Lok Square, Yuen Long, New Territories
2443 3573
2473 3134

Map Publications Centres

Office Address
(click the address to view the location map)
Hotline / Fax Opening Hours
Map Publications Centre (Hong Kong) 23/F, North Point Government Offices, 333 Java Road,
North Point, Hong Kong.
2231 3187
2116 0774
Mon - Fri
9:00 a.m. - 5:30 p.m.
Map Publications Centre (Kowloon) 382 Nathan Road, Yau Ma Tei, Kowloon. 2780 0981
2783 7228
Mon - Fri
9:00 a.m. - 12:15 p.m.
1:15 p.m. - 5:30 p.m.

Remarks

  1. We will reply to you within ten calendar days from the date of receipt. If a substantive reply is not possible within this period, we will provide an interim reply. If further information is required, we will respond within 21 calendar days from the date of receipt. For complicated cases requiring longer processing time, we will keep you informed of the progress.

    If you have further view on the handling or the outcome of your enquiry/complaint, you may write to the head of the office/centre concerned. Addresses and fax numbers are shown in the tables above.

    Please note that it is voluntary for enquirers/complainants to supply their personal data. All personal data submitted will only be used for purposes which are directly related to the enquiries/complaints concerned and this may require the personal data to be passed to other departments/other relevant authorities. Whilst the enquirers/complainants can object to a referral, this may hinder or prevent a thorough handling/investigation of the enquiries/complaints concerned.

  2. This department will not accept any unpaid or underpaid mail items. Please ensure your mail items bear sufficient postage before posting. Any mail items bearing insufficient postage will be returned or disposed of by the Hongkong Post. For details, please refer to the Hongkong Post website.