地政總署下周繼續維持有限度基本服務
Lands Department continues its basic and limited-scale public services next week

地政總署今日(二月十四日)宣布,因應政府延長政府部門特別上班安排,盡量讓員工在家工作,以減低社交接觸及疫情在社區擴散的風險,由二月十七日起至二十三日,地政總署總辦事處及轄下辦事處將會繼續維持有限度基本服務。該署會於上述期間內的星期一、三及五下午一時至五時,繼續提供櫃枱交收文件及電話查詢服務;而位於北角政府合署的總辦事處於上述時間只會開放 21 樓的櫃枱。其他櫃枱服務,包括查詢、繳付地稅及地價、地圖銷售櫃枱、領取收地補償、存放土地界線圖及測量記錄圖,以及查閱認可土地測量師的全體名單等,亦會繼續暫停。網上服務將會維持正常,市民可經電郵提出查詢及投訴。

地政總署呼籲市民盡可能減少到訪各辦事處使用服務。需要服務的市民可以繼續透過「香港地圖服務 2.0」平台購買大部分地圖產品,透過網上及其他電子繳費方式繳付地稅及地價,並且盡量考慮經電郵方式提出查詢/投訴及要求所需服務。然而,由於工作流程受防疫需要及特別上班安排影響而有所阻礙,該署處理各類查詢、投訴及申請將可能有所延誤,回覆時間亦難免較長,敬希市民見諒。


In accordance with the Government's extension of its special work arrangement to enable staff to work from home as far as possible in order to reduce social contacts and the risk of spreading the novel coronavirus in the community, the Lands Department (LandsD) today (February 14) announced that its offices would continue to provide basic, limited-scale public services from February 17 to 23. Receipt and delivery of documents at counters and enquiry telephone lines will be provided between 1pm and 5pm on Monday, Wednesday and Friday during the period. LandsD headquarters at the North Point Government Offices will open only the counter on 21/F during the above opening hours. Other counter services, including counter enquiries, payments of Government rent and premiums, map sales counters, collection of compensation for land resumptions, deposits of land boundary plans and survey record plans, and inspections of a full list of Authorised Land Surveyors etc, will continue to be suspended. Online services will be maintained as normal. Members of the public may continue to make enquiries or complaints through email.

An appeal is made to the public to minimise visiting LandsD's offices in person unless necessary. The public can purchase most map products from the Hong Kong Map Service 2.0, pay Government rent and land premiums and file enquiries or complaints as well as requests for services through online or other electronic means. Since the need to contain the infection and the special work arrangement have affected workflow and impeded progress, LandsD's processing of various enquiries, complaints and applications may be delayed and it may take a longer time for the department to provide a reply. LandsD apologises for any inconvenience caused.