If you wish to make enquiries or complaints about our services, you may contact us by telephone, email, fax, post and/or in person. Our contact addresses and numbers are set out below.
 

EMAIL ADDRESS

landsd@landsd.gov.hk


HOTLINES

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Enquiry and Complaint Hotline

Telephone

General Enquiry Hotline

2231 3294

Lands Administration Office Enquiry Hotline

2525 6694

Lands Administration Office Complaints Hotline

2231 3369

Government Rent and Premium Enquiry Hotline

2231 3033#

Survey and Mapping Office Enquiry Hotline

2231 3187

Legal Advisory and Conveyancing Office Enquiry Hotline

2231 3740

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#

You can listen to the pre-recorded messages on our system, or if you choose to talk to the operator, your call will be transferred to 1823. You may also call 1823 (which operates round the clock) direct for Lands Department's services.


FURTHER CONTACT CHANNELS

Headquarters

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Office

Address
(click the address to view the location map)

Telephone Fax
Lands Administration Office 20/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2525 6694 2868 4707
Survey and Mapping Office 23/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3187 2521 8726
Legal Advisory and Conveyancing Office 20/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3740 2845 1017
Departmental Administration Office 21/F, North Point Government Offices,
333 Java Road, North Point, Hong Kong.
2231 3294 2536 0827

District Lands Offices

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Office

Address
(click the address to view the location map)

Enquiry/ Complaint Hotline

Fax

District Lands Office,
Hong Kong East
19/F, Southorn Centre,
130 Hennessy Road, Wan Chai, Hong Kong

2835 1684

2834 4324

District Lands Office,
Hong Kong West and South
20/F, Southorn Centre,
130 Hennessy Road, Wan Chai, Hong Kong

2835 1711

2833 1945

District Lands Office,
Kowloon East and
Kowloon West
10/F, Yau Ma Tei Carpark Building, 250 Shanghai Street, Kowloon

2300 1764

2782 5061

District Lands Office, Islands 19/F, Harbour Building,
38 Pier Road, Central,
Hong Kong

2852 4265

2850 5104

District Lands Office, North 6/F, North District Government Offices,
3 Pik Fung Road, Fanling,
New Territories

2675 1809

2675 9224

District Lands Office, Sha Tin 11/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin,
New Territories

2158 4700

2602 4093

District Lands Office, Sai Kung 3/F and 4/F, Sai Kung Government Offices,
34 Chan Man Street,
Sai Kung, New Territories

2791 7019

2792 0706

District Lands Office, Tai Po 1/F, Tai Po Government Offices, Ting Kok Road,
Tai Po, New Territories

2654 1263

2650 9896

District Lands Office,
Tsuen Wan and Kwai Tsing
10/F and 11/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan,
New Territories

2402 1164

2415 0703
2412 0505

District Lands Office, Tuen Mun 6/F and 7/F, Tuen Mun Government Offices,
1 Tuen Hi Road, Tuen Mun, New Territories

2451 1176

2459 0795

District Lands Office, Yuen Long 9/F to 11/F, Yuen Long Government Offices,
2 Kiu Lok Square, Yuen Long, New Territories

2443 3573

2473 3134

Map Publications Centres

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Centre

Address
(click the address to view the location map)

Telephone Fax
Map Publications Centre (Hong Kong) 23/F, North Point Government Offices, 333 Java Road,
North Point, Hong Kong.
2231 3187 2116 0774
Map Publications Centre (Kowloon) 382 Nathan Road,
Yau Ma Tei, Kowloon.
2780 0981 2783 7228

Land Information Centre

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Address
(click the address to view the location map)

Telephone Fax

23/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong.

2231 3452 2877 8520

We will reply to you within ten calendar days from the date of receipt. If a substantive reply is not possible within this period, we will provide an interim reply.

If you have further view on the handling or the outcome of your enquiry/complaint, you may write to the head of the office/centre concerned. Addresses and fax numbers are shown in the tables above.

Please note that it is voluntary for enquirers/complainants to supply their personal data. All personal data submitted will only be used for purposes which are directly related to the enquiries/complaints concerned and this may require the personal data to be passed to other departments/other relevant authorities. Whilst the enquirers/complainants can object to a referral, this may hinder or prevent a thorough handling/investigation of the enquiries/complaints concerned.